UAE UAE English

Shipping policy

Delivery Within the UAE

How do you deliver my order?

All our shipments are delivered via Aramex which are sent out every day at 5:00 pm, except Fridays.

Am I entitled to free delivery?

If your order is AED 150 or more and delivered within the UAE, then delivery is free!

How can I pay for my product?

You can either pay using a Credit/Debit card or simply, have the cash ready when the courier company arrives at your door.

How long does it take?

Deliveries in Dubai take between one and two working days. For all other Emirates, delivery is approximately two to three working days.

Shipping Outside the UAE

Which countries do you deliver to?

We deliver to Kuwait, Qatar, Bahrain, Oman, Saudi Arabia, Egypt, Jordan and India.

How do you deliver my order?

All our shipments are delivered by Aramex airfreight which are sent out every day at 5:00 pm, except Fridays.

How do I pay for my product?

The payment can be made in cash in your own local currency to the courier company upon receipt of delivery.

How long does it take?

Delivery is approximately three to five working days. While delays may occasionally occur due to issues beyond our control, we will always try and keep you updated on the status.

Do I pay extra for multiple shipments?

No - Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order.

Can I track my order?

Yes, you can track your shipment at using your tracking number or call Aramex on 600 544000. Your shipment details will be sent in an email to you at the time of ordering; if you don’t receive these details, please email

Do I have to pay import duty?

No - we will absorb the 5% import duty that may be added in customs.

Aramex Non Service Areas within UAE

(if you are located in one of the below mentioned locations, please contact us and we will attempt to arrange alternative means of delivery)

Al Ain


Ras Al Khaimah

  1. Al Dahar 1. Al Aqah 1. Al Hail  
  2. Al Dahara 2. Al Bidya 2. Adhen residence area  
  3. Al Hayer 3. Bathna 3. Airport area inside shabiya  
  4. Al Qua 4. Bleidah 4. Al Ghail residence area  
  5. Al Saad 5. Dadna / Roll Dadna 5. Al Maneyai  
  6. Al Wagan 6. Dibba Al Baya 6. Aljeer  
  7. Araad 7. Dibba Al Hosn 7. Baniyan Al Wadi  
  8. Faqa 8. Farfar 8. Burairath  
  9. Maskin 9. Hala 9. Ghaleela inside shabiya  
  10. Mayzed 10. Kalba Oman RD. 10. Hamraniya  
  11. Nahal 11. Masafi 11. Khath  
  12. Naima 12. Murbah 12. Manama  
  13. Ramah 13. Qidfa 13. Shaam  
  14. Shahab Al Ashkar                  14. Qurraya 14. Shawkha  
  15. Shuwaian 15. Shawkah/Kadra/Siji/Thoban   15. Siji  
  16. Shuwaib 16. Wadi Al Abadala 16. Taween  
  17. Umm Ghafa 17. Wadi Al Sidr 17. Wadi Ghub  

Abu Dhabi

  1. After Airport site office 24. Askariya 47. Mafraq Hotel  
  2. Al Bahia 25. Bainuna 48. Mirfa  
  3. Al Dhafra 26. Baniyas 49. Mohd Bin Zayed City  
  4. Al Dhafra Airbase 27. Beda Zayed 50. New Shahama  
  5. Al Falah 28. Bud Al Mutawa 51. Reem Island  
  6. Al Ghandoot Hotel 29. Buhasa 52. Ruwais  
  7. Al Jazira Resort 30. Dabiya 53. Sabia Khalifa  
  8. Al Khatam 31. Das Island 54. Sadiyath Island  
  9. Al Khazana 32. Delma Island 55. Sahamah  
  10. Al Nahda 33. Gayati 56. Samka  
  11. Al Raha 34. Ghantoot 57. Sawamak  
  12. Al Raha Beach 35. Gweifat 58. Scadia  
  13. Al Raha Garden 36. Habsan 59. Shelila  
  14. Al Raha Hospital 37. ICAD -3 60. Sir Baniyas  
  15. Al Raha Mall 38. ICAD-2 61. Suha Island  
  16. Al Rahba 39. Jabeldana 62. Sweihan  
  17. Al Reef 40. Journ Ya Four 63. Tarif  
  18. Al Saad 41. Khalifa City A 64. Taweelah  
  19. Al Samha 42. Khalifa City B 65. Yahar  
  20. Al Sila 43. Liwa 67. Yas Island  
  21. Al Wasba 44. Madinath Zayed City 68. Zayed Military City  
  22. Al Watba 45. Mafraq    
  23. Asab 46. Mafraq Hospital